I applied in-person. The process took 4 weeks. I interviewed at Currys (Londres, Angleterre) in Jan 2013
Interview
one online competency based questions-answers and after that group exercise where each of us got a sheet containing a discussion between an advisor and a customer. We had to discuss between us what the advisor did right, what could have been improved. The assessors were taking notes and were not interfering the conversation.
After the group exercise we had 2 role plays. We got a customer sheet, we had to read it carefully and to answer the queries the customer had. You should be careful at the security checks to make sure that what the "customer" is telling you is the exact same thing as on the sheet you have.
Interview questions [1]
Question 1
• Give me an example of a time when you were involved in a teams in the past? How were you involved?
• Give me an example of a time when you have had to lead a team. How did you manage this team successfully?
• Tell me about your experiences dealing with customers and clients. How did you behave towards their demands?
• Tell me about your decision making process. How do you make decisions? Who do you turn to when making decisions?
I applied through a staffing agency. The process took 1 day. I interviewed at Currys in Nov 2021
Interview
Challenging process only give 20mins for a business analysis that you have to present to the general manager. also asked to complete a role play with only 15 mins to absorb the info so no real time to think about the structure of your conversation with the candidate
I applied online. I interviewed at Currys (Londres, Angleterre) in Sep 2015
Interview
very formal, a bit of role play involved, also they would ask how would you approach customers, and what tactics would you use to close the deal. how will you brief the team in morning, where do you see yourself in 5 years time?
