I applied online. The process took 1 day. I interviewed at Conduent (Pasay, Pasay) in Jun 2016
Interview
First would be the HR interview, basically they'll ask you if you know about technical stuff about phone, laptops or computers. Then they'll ask for an example of a troubleshooting you've done to one of your devices.
Once you passed that, then comes the aptitude test and the typing test.
Then the final interview with either one of their team leads or trainer.
Once you passed the final interview, they'll give you the job offer. All done within the day. I went there around 1pm and then got the job offer around 12am.
Interview questions [1]
Question 1
Can you give me an example of a troubleshooting step that you've done and accomplish?
I applied through a staffing agency. The process took 5 days. I interviewed at Conduent in Aug 2017
Interview
A Short written test to confirm language skills as a foreign language is generally necessary, a phone call with a team member to establish language skills (English and generally a foreign language), short interview in person with two managers
The process took 1 week. I interviewed at Conduent
Interview
There are 3 interviews. The first with a recruiter is just to tell you about the job. The second with another recruiter is a phone interview and goes over customer service type questions. The third is with a hiring manager which is more in depth and asks you not only customer service but technical questions as well. This interview is on video. I found this process to be a useless waste of my time. The hiring manager was completely unprofessional and kept using a towel to wipe his head I assume because he was hot. He also seemed frustrated with the company and spoke poorly about it. He was angry and showed a lack of professionalism I have never seen in an interview. Regardless I would decline any offer as I feel this is not a good company to work for.