I applied through an employee referral. The process took 4 weeks. I interviewed at CarMax in Nov 2023
Interview
1st round: Screening call with a very impersonal HR rep
2nd round: Case interview with Sr. Manager in strategy
3rd round: Super day w/ 3 case interviews, 1 behavioral interview, and 1 interview with AVP
Interview questions [1]
Question 1
For super day, the cases consisted of...
1st case: Had to pick the most valuable painting in a series of 100 paintings, with each painting's value showing up 1 through 100. Goal is to maximize the value of the painting picked. Tested basic probability and logical reasoning.
2. Excel based interview asking for a breakeven amount of interest that Carmax should charge on loans. Also included brainstorming of characteristics that you would look for to determine if a loan applicant was more/less risky
3. BE analysis to determine incremental revenue generated by having top salesmen work weekends. Included brainstorming of ways to get the top salesmen to work weekends (e.g., give them first dibs on staffing)
Behavioral: pretty standard questions, only interviewer who seemed interested/engaged. Unique questions included "tell me about a time when you went above and beyond on customer service?" and "tell me about a time when you delivered bad news?". Interviewer asking pre-set questions from a script, so not much of a conversation.
I applied through an employee referral. The process took 2 days. I interviewed at CarMax (Richmond, VA) in Jan 2024
Interview
The recruiter was very respectful, and he explained the role and the business needs and articulated the process frankly. Overall, I had a good experience with the interview process. It was smooth, clear, and informative.
First interview was just a phone interview with a talent acquisition associate. He was polite, professional and relaxed. It was a standard behavioral phone screening, be prepared for the “explain a time when you…” questions.
Interview questions [1]
Question 1
“Explain a time when you worked with another individual or department and an issue arose, how was it resolved?”