I applied online. The process took 2 weeks. I interviewed at CarMax (Stockbridge, GA)
Interview
Applied online. Received a call to do a phone screening. Passed that & set up an interview. Interview took at least 3 hours. Got interviewed by 6 different managers.. Literally.. With a waiting in b/t time of at least 20-35 min. They ask basic questions regarding pervious work experience & scenarios & are VERY detailed. So rely think before you speak. They also look for confidence. At the first interview, they also made me do a background & record check.. You can't have over 10 points on your license. Then they sent me on with my day & said that I should be expecting a call. Within a week, I received a call from ANOTHER manager who asked me more questions regarding my experiences & why I wanted to work for Carmax. Then she offered me to come in the store to get a fill for the job. I went in.. Did some observing & asked a few questions. Within 15 min., a manager offered me the position with my starting pay & performed a drug screening ON SITE. Once that was complete, told me to expect an email by the end of the week & they gave me my starting day.
Interview questions [3]
Question 1
Tell me about a time when you had to deal with an angry/ difficult customer
I applied online. The process took 2 weeks. I interviewed at CarMax (King of Prussia, PA) in Mar 2016
Interview
Took about two hours total, in addition to interview with 3 different ppl, there was an assessment and a on-site drug test. Basic interview question in my opinion and there is a lot of emphasis on being truthful.
Interview questions [1]
Question 1
Get an example of a time you have to go above and beyond for a customer. Lots of situational type questions.
I applied online. The process took 1 week. I interviewed at CarMax (Milwaukee, WI) in Sep 2012
Interview
STAR method questions. Listen to the question in full and answer the question in full. If you are familiar with the STAR question format, then you'll do just fine. Most of the questions ask for a specific example, so be sure to be specific. They rate you based on internal competencies. It okay that you don't know CarMax internal competencies, so really just focus on being specific and answering using STAR.
Interview questions [1]
Question 1
Tell me about a time you had to meet a deadline in a minimal amount of time. What specifically did you do to meet the goal?