Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I had a virtual interview where the questions were quite basic. At the end, the interviewer asked me to turn on my camera. The process involved an SVAR assessment followed by a single interview.
Fast, easy to understand instructions and kind people. The experience is great and so is the look of the place, they give you updates in email, it does not take too long to receive one.
Interview questions [1]
Question 1
What was the most difficult problem you encountered and how you overcame it.
I applied online. The process took 1 day. I interviewed at Accenture (Mandaluyong City) in Sep 2024
Interview
the staff are accommodating and enthusiastic, there is a smooth process for interview and they give out clear instructions about the hiring process. The assessment is also easy for beginners and the company gives out the best benefits for the employee.
Interview questions [1]
Question 1
why did you apply in accenture despite multiple bpo companies exisitng?