Accenture Customer Service Representative (CSR) interview questions
based on 166 ratings - Updated May 27, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
57%
Applied online
Applied online
14%
Employee Referral
Employee Referral
11%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at Accenture
Interview
The process is organized. The initial interview is by group. There is a facilitator that will be present in every room. After the group interview, they will interview you individually to check on your pronunciation. Then, they will give you the evaluation sheet on the errors on your "speech test". As usual, they will tell that they will call you for updates.
Interview questions [1]
Question 1
The facilitator asked to pick a card which shows a picture which you will describe what happened before, during and after the picture.
I interviewed at Accenture (Seattle, WA) in Feb 2013
Interview
Three interviews that seemed to last a long time. It was hard to see what they wanted in a potential job applicant. I do not know if I would take the job or not because there seemed to be a lack of direction in the responsibilities of the position. I don't know.