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      Accenture

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      Customer Service Representative (CSR) Interview

      Sep 21, 2021
      Anonymous Interview Candidate
      Carmen, Province of Cebu

      Other Customer Service Representative (CSR) Interview Reviews for Accenture

      Customer Service Representative Interview

      Jul 1, 2026
      Anonymous Interview Candidate
      San José,
      No offer
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Accenture (Carmen, Province of Cebu) in Sep 2021

      Interview

      Still ongoing. Hopefully the recruitment process will only take 2-3 days in the future. I really want to be part of their company though it's taking too long for the next step. Xoxad

      Interview questions [1]

      Question 1

      What is the most difficult situation you have encountered and how did you deal with it?
      1 Answer
      Neutral experience
      Average interview

      Application

      I interviewed at Accenture (San José, )

      Interview

      The recruitment process for the Customer Service position was straightforward and well-organized. However, there is room for improvement in communication with applicants to ensure they remain informed and engaged throughout the process.

      Interview questions [1]

      Question 1

      How would you deal with a difficult customer?
      Answer question

      Customer Service Representative (CSR) Interview

      Jun 15, 2026
      Anonymous Interview Candidate
      Singapour
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Accenture (Singapour) in Jun 2026

      Interview

      They had given timing for interview from 5pm to 6pm. I arrived at 4.45pm. Interviewer texted me at 5.15pm to say she has over run a meeting and would be done soon. But I was only called in at 5.50pm. The staff in the office had already left before I was called in. Made me wait close to an hour and it was an internal staff that was in the meeting. If they cant respect a candidate I dont expect respect as a staff.

      Interview questions [1]

      Question 1

      Asked about past experience and how I can multi task
      Answer question

      Customer Service Representative Interview

      May 18, 2026
      Anonymous employee
      Hyderâbâd
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Accenture (Hyderâbâd)

      Interview

      Basic screening versant final round with manager and explained project details, work timings targets schedules benefits, reason for leaving prev organization, experience on sales, languages known, proficiency, wt do u iknw about company

      Interview questions [1]

      Question 1

      self intro , education, reason for leaving, package, flexibility
      Answer question