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In a recent @Ignites article, @Capco's @Matthew Berkowitz, MBA, CAIA shares how the rise of no-transaction-fee platforms reflects a broader shift in wealth management. This trend is being driven by multiple forces, including rising advisor demand for cost-efficient portfolio implementation, the commoditization of trade execution and a broader shift toward open architecture and product neutrality. Explore how these forces are reshaping advisor-focused strategies as firms adjust their value proposition to attract and retain advisors in an increasingly competitive landscape. Read the full article here https://www.ignites.com/c/4910894/672974?referrer_module=searchSubFromIG&highlight=capco
Continuing market pressures, regulatory demands, and evolving client expectations are driving the IBD and RIA convergence that’s reshaping the advisory landscape. In our latest article, Matthew Berkowitz and Justin Handley break down what’s behind this shift and what’s pulling these models closer together. So what’s really changing, and why is the industry paying such close attention? A few key takeaways from the piece: 📉 The traditional lines between commission-based and fiduciary models are quickly disappearing 📈 RIAs continue to lead in AUM growth and advisor retention 🔁 IBDs are leaning into M&A, tech, and fee-based strategies to stay competitive ⚖️ Both models are evolving fast to deliver more holistic, scalable, and client-first solutions It’s a strategic shift with big implications. See why the industry is taking notice 👉 https://www.capco.com/intelligence/capco-intelligence/fading-ibd-ria-divide-is-reshaping-the-advisory-landscape
Even in this age of generative AI euphoria, smart companies still need advisers who behave like anthropologists. In this new article, @Nick Paulussen explores why the best consultants work as “insider-outsiders”: close enough to know the jargon, distant enough to recognize the unspoken rules that govern real behavior. Organizations that integrate machine intelligence with human understanding will have a competitive edge, and the consultant anthropologist stands at that junction – translating code into context and context back into code. Read the full article here: https://www.capco.com/intelligence/capco-intelligence/why-consulting-still-matters-in-the-age-of-ai
Is your testing strategy keeping pace with AI? User Acceptance Testing is the final phase of the software testing lifecycle where users confirm if a system works as intended in real-world conditions. AI is changing the game by accelerating test creation, automating defect reporting and improving alignment with business goals. In our latest whitepaper, we explore how AI is reshaping the validation process and why balancing automation with human insight is essential for success. Learn how to evolve your approach: https://www.capco.com/intelligence/capco-intelligence/guide-to-the-uat-testing-process-strategy-in-the-era-of-ai Authors: @Julio de Lima and @Larry Bloom
The EU T+1 Industry Committee’s much-anticipated High-Level Roadmap has made an unequivocal commitment to an October 2027 transition date. However, the Roadmap presents legally non-binding recommendations rather than mandatory obligations, which may dispel a sense of urgency around the task at hand. As we saw with the UK’s Accelerated Settlement Taskforce report, market alignment is most successful when firms engage early, prioritise automation and prepare thoroughly. In our latest article we highlight three key areas within the Roadmap that firms should prioritize as they prepare for the transition. ➡️ https://www.capco.com/intelligence/capco-intelligence/eu-tplus1-transition Author: @Steve Higgins
What can the Aflac breach teach us about the future of cybersecurity in insurance? It’s a reminder that the biggest threats aren’t always technical. Social engineering tactics like phishing and impersonation are proving just as effective, especially when attackers target help desks and credential resets. Our latest blog dives into: ✔️ How the Aflac incident reflects a broader shift in attack patterns ✔️ Why the human layer is both the biggest vulnerability and a critical defense ✔️ What insurers can do to strengthen non-technical safeguards ✔️ Four key questions every insurance leader should be asking Cybercriminals are evolving fast. The insurers that stay ahead will be the ones that rethink traditional defenses, embody a security-first culture and turn people into a true security asset. Read the full blog to explore how a multi-layered approach can build long-term resilience ➡️ https://www.capco.com/Intelligence/Capco-Intelligence/cybersecurity-threats-in-insurance-lessons-from-the-aflac-breach Authors: @Paul Laurent, @Andy Soodek, CIPP-E, CISSP, CISM, MBA, and @Salman Amindavar
Thank you to our clients who joined us for an engaging evening on generative AI strategies in financial services. The conversation was rich with shared experiences, forward-looking insights, and practical ideas for scaling GenAI with impact. We’re grateful to Microsoft for co-hosting the event and to both teams for helping lead the dialogue. Mark Hickson and Craig Ballard from @Microsoft and @Suzanne Muir, @Shawn Adams, @Liam Armstrong, and @Peter Jaques from @Capco Canada brought powerful perspectives on what scalable success really looks like, grounded in hands-on experience. Together, we explored real-world GenAI adoption, our joint frameworks for driving value, and what is truly achievable in financial services. From top use cases to common challenges, the discussion made clear that GenAI is moving fast and firms that scale with purpose will lead the way. To learn more about Capco’s approach to GenAI in financial services, visit https://www.capco.com/genai Looking forward to what comes next. #GenerativeAI #FinancialServices
𝗥𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘇𝗲 𝗬𝗼𝘂𝗿 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗶𝘁𝗵 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 Agentic AI offers intelligent payment routing, automated reconciliation, and dynamic payment authorization. Enhance efficiency and security in your financial processes. 💡 Learn more about these innovations in our full article: https://www.capco.com/intelligence/capco-intelligence/agentic-ai-transforming-payments-and-cash-management
𝗔𝗿𝗲 𝘆𝗼𝘂𝗿 𝗰𝗼𝘀𝘁 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗲𝗳𝗳𝗼𝗿𝘁𝘀 𝗯𝘂𝗶𝗹𝘁 𝘁𝗼 𝗹𝗮𝘀𝘁 𝗼𝗿 𝗷𝘂𝘀𝘁 𝗰𝗵𝗮𝘀𝗶𝗻𝗴 𝗾𝘂𝗶𝗰𝗸 𝘄𝗶𝗻𝘀? Many financial institutions focus on immediate savings like headcount cuts or vendor reductions at the expense of long-term efficiency. Without addressing structural inefficiencies or aligning efforts with strategic goals, these institutions risk reduced capacity, operational friction, and stalled growth. This blog explores how aligning talent, optimizing workflows, and better leveraging technology can eliminate low-value work and drive lasting impact. By combining tactical cost actions with strategic transformation levers, institutions can build a more resilient, scalable, and efficient future. See how to move beyond the quick win 👉 https://www.capco.com/intelligence/capco-intelligence/building-a-sustainable-cost-transformation-strategy Authors: @Jason Noran, @Christopher de Sousa & Claire McNeary
Cyber threats are evolving, and personal lines insurers are in the crosshairs. @Shannon Worsham, MBA, CPCU, Partner at Capco, explains in a @P&C Specialist article that high volumes of sensitive data and third-party vendor exposure make these insurers prime targets. She outlines how organizations can build resilience by protecting core infrastructure, securing data from the inside out, and adopting AI-aware practices. Read more of Shannon’s insights ➡️ https://www.pandcspecialist.com/lead/enroll/4866424/663174?from=https%3A%2F%2Fwww.pandcspecialist.com%2Fc%2F4866424%2F663174%3Freferrer_module%3Dgoogle.com%26highlight%3Dcapco&referrerId=1&referrerDomain=google.com
