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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      44% would recommend to a friend

      (9,134 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      9K reviews
      5.0
      May 17, 2018

      Remote Support Analyst

      Remote support tech rst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very helpful team to get one oriented. Organized, which in this fast-paced environment is a great asset. The systems in place are rock-solid and efficient. Management takes each individual into account, and are surprisingly approachable and eager to help.

      Cons

      Fast-Paced! must be able to multi-task, however, there is plenty of support to get one up to speed, and after a week, I felt confident to start taking calls.

      avatar
      Xerox Response
      7y
      Thank you for your response. We are pleased that you recognized our cultural values to treat every individual as a valued employee of MOS.
      4.0
      Jan 17, 2018

      HR

      Human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture is changing - they are very diverse and also have a strong history supporting gender ethnicity and LGBT community

      Cons

      losing the pulse of the employees

      1.0
      Dec 27, 2017

      Xerox...will they be here in 5 to 10 years?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits...can buy an extra week vacation and most co-workers are great to be with. 401k they are matching again to a point.

      Cons

      Mgt plays favoritism and give credit to lazy workers but criticize those who break their backs and work hard for no pay. Heaven forbid you are hospitalized and when you get back you get let go for an IRIF. The pay is not comprable and they don't give Fair raises. They say one thing but they do another they don't listen to their employees especially those that been there for a long time. Operation manager's and team managers do not learn the systems creating the invoicing or job tickets. You request for them to sit with you to learn, they say yes but never do. Jobs are moving to Guatemala and the invoicing is screwed up because they don't want to train them right. How are the US customers to interact with their account managers or accounting team who are in Guatemala who don't even want to talk to the customers. Xerox is becoming a non friendly customer service entity. They used to be years ago but now the mindset is the Low Bottom Dollar that they can create so they can have more money in the shareholders / stockholders pockets.

      Viewing 268 - 270 of 9,134 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.