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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      44% would recommend to a friend

      (9,134 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      Nov 3, 2012

      Get out if you can

      Senior service eng 30years
      Recommend
      CEO approval
      Business Outlook

      Pros

      use to be a great co to work for they cared about you and your family , no more? If you didnt make it in during hurricane Sandy they took vacation days from you. They have you driving hours to get to your first call , they dont care where you live, they call your customers at the start and end of day to check on you , which I find very embarrassing.

      Cons

      We have managers having us running around to place calls on hold just to make our targets on there response times. I thought we were suppose to fix the machine in front of us, they got me driving a van with 180k on it and charging me $120 month. No raises in years. New dispatch system is the worst (XSAT)

      1.0
      Aug 10, 2012

      Senior Management Team is Dysfunctional and Incompetent

      Senior mechanical engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some work life balance. Great co-workers.

      Cons

      The outsourcing strategy is a bust, plain and simple. The agreement with HCL (engineered by Wim Appelo and Charlie Gardiner) has already cost Xerox millions of dollars in lost revenue as their engineers are not capable of doing R&D work. The damage has been done as too many critical resources have left the company. Xerox is now below critical mass on the product development side. It's HCL or bust and it looks like it's going to be bust because they supply Xerox with junior engineers who do not posess the skill necessary to do product development.

      2.0
      Jul 30, 2012

      Places no value on employees since acquiring ACS

      Client associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, lots of access to learning

      Cons

      Cut wages of lowest paid workers to increase revenue; sends high paying jobs overseas while bringing back low paying jobs; lost focus on customer relationship in favor of increasing revenue at any cost.

      Viewing 220 - 222 of 9,134 Reviews
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      Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.