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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      44% would recommend to a friend

      (9,129 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      5.0
      Jul 9, 2018

      Work hard

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uncapped Commission. Reps have the opportunity to run their own business. No need to work outrageous hours but top reps typically go above and beyond by choice. The company provides the tools to be successful but it is really up to the rep to make it happen. Some reviews talk about poor leadership: First, I disagree. I have worked here for the past 5 years and most reasonable recommendations that I make to upper management are considered or acted upon and upper management is flexible. Second, this is sales and if you rely on your manager or executives to make you successful, you are in the wrong career. Personally, as long as they stay out of the way and help me when I need them (which they do) things will be great.

      Cons

      If you don't sell much then you won't make much money or be happy. Guarantee 95% of negative reviews are from people who were less than 70% of goals.

      avatar
      Xerox Response
      7y
      Thank you for your review. Your insight into the nature of MOS Sales is spot on. We appreciate your service to MOS and look forward to a successful future together.
      1.0
      Jun 21, 2018

      Many hats

      Tech representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None since the late 1990s

      Cons

      Xerox doesn't actually make anything anymore... It's all about service and mediocre service at that.

      1.0
      Jun 15, 2018

      Worst experience of my entire career.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some decent, good people who happen to work there.

      Cons

      When I first started, it was like walking into the Twilight Zone. No one was happy. No one had a kind word about the company, or its management. Management had little regard—actually disdain—for the workers. And if you were in management and you expressed any concern or appreciation for your people, you were added to their hit list. The top person at this particular site set the culture. That culture was toxic. Corporate bullying on steroids. It was shocking to see upper-level managers cower when this guy entered a room. After I left, anytime my new boss asked to meet with me, my heart would pound and I would feel like I couldn't catch my breath—and my new boss is a perfectly kind, respectful human being. But my body would react even knowing this.

      Viewing 94 - 96 of 9,129 Reviews
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      Glassdoor has 10,137 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.