Xerox reviews

3.3

45% would recommend to a friend

(9,134 total reviews)
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Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
2.0
Jul 16, 2024

It’s getting painful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Xerox brand recognition - Expansive offerings - Flexibility

Cons

- new commission structure that cut commissions down an obscene amount - outsourced operations/HCL - poor communication from top level - out of touch top level - very difficult to maintain customer satisfaction as it relies solely on the rep when anything goes wrong: supplies, billing or service - lack of operational support: reps have to handle everything with very little base pay and low upgrade commissions.

4.0
Jul 13, 2024

Culture

Recommend
CEO approval
Business Outlook

Pros

Not toxic environment, hard work pays off

Cons

declining market, costs cutting, not much employee engagements

Viewing 442 - 444 of 9,134 Reviews

Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.