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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      46% would recommend to a friend

      (9,135 total reviews)
      avatar

      Louie Pastor

      89% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      9K reviews
      1.0
      Jan 4, 2012

      It was a fun place to work when I started 28+ years ago but the joy is fading fast.

      Senior customer service engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a customer service engineer, you are seldom in the same place all day. Constantly changing work situations, new challenges, keep the day interesting. Unfortunately, with the downsizing we have undergone lately, the days can be long and the number of miles traveled can be excessive. I have already driven over 70K in my 2010 company van.

      Cons

      You must learn to live on the salary that is the minimal that Xerox will pay. Empty promises about "bonus" programs that have the possibility to bring in income increases are never realized. Many tasks are directed to be done on a timeline created by managers who have no idea of the daily challenges placed on the workforce. Constant micromanaging by clueless front line managers create an atmosphere of mistrust and ever-decreasing morale.

      1.0
      Jan 2, 2012

      Once great, employees no longer matter.

      Middle manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It beats unemployment. Certain groups find favor or remarkably flexible hours. If you fit the chosen group (ever shifting) you have significant opportunity to fail with minimal consequences.

      Cons

      Pay. Benefits. Advancement. Lack of senior management caring. Employees as commodities on a good day. No ethos. Management's view is "we manage and pay to the lowest common denominator." Reward and recognition is virtually non-existent for non-corporate officers. Employees (exempt) work ungodly hours due to inability to travel to do jobs while senior management hold meetings at Disney World Resort and attend Cirque du Soleil. Long term strategy is valid only until last week of quarter.

      2.0
      Dec 5, 2011

      Great learning experience, job challenges you to learn quickly and strengthen skills. (multitask & problem solving

      Fulfillment analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great starting salary - people are friendly

      Cons

      - Management does a terrible job to motivate employees - MUST stay in position for 2 years before any type of promotion - Cant get a decent paying position unless you do sales - Management does not listen to their employees - Unfair promotions (people who are less deserving than you tend to get the jobs) - Unattractive working environment

      Viewing 430 - 432 of 9,135 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.