Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)
avatar

Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
2.0
Aug 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is great. Great printing products and services. Co-workers are good people to work with, despite the negative impact of declining morale.

Cons

-I reviewed almost 3 years ago, and little has changed. I believe things have gotten worse and can be summed up in 2 words - PAY CUTS. That's right, pay cuts, while Ms. Burns steadily rakes in the dough, sitting haughtily at State of Addresses with the President of the United States. Involuntary leaves and stack ranking is ridiculous as well. At the slow rate that employees are being developed, if at all, pay cuts, IRIFs, using contract workers and increased workloads, there will be no one left except sales people and managers. It baffles me that selling boxes is more valuable to this company than selling services. Services is what convinces customers to buy the products. Management has no (or bad?) direction and business direction is never clear. How can you build if you don't give any direction? The company is all screwed up, looking good on paper but losing customers and product satisfaction at an exponential rate. -Many associates have never met their managers face to face. -Performance evaluations are non-existent. -Benefits are increasingly becoming terrible. Employees are being juiced for blood like turnips, until dried up and then discarded, but never replaced.U -Upper level management is too concerned with saving and increasing revenue at the expense of keeping good employees. They don't seem to realize that the less people they have to manage, they too will be out of a job!

1.0
Aug 21, 2012
Recommend
CEO approval
Business Outlook

Pros

Xerox provides excellent benefits, medical, dental, vision, 401K, affiliate programs for employee discounts. The Xerox brand is recognized world wide. Entry-level positions are given decent salaries with some opportunity for internal promotion.

Cons

Expenses are scrutinized to the penny, cell phone bills are reveiwed for personal usage, meals are not reimbursed when making sales calls within 50 miles of your home - you are expected to drive home for lunch. Xerox discriminates against women paying men $10-25K annually more for the same job with the same title. These same women have out-performed the men in these positions. Xerox has several EEOC lawsuits and investigations for Title 7 discrimation.

2.0
Aug 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible hours; Work-life balance very good; No lack of work or projects due to layoffs. Days go by very fast. DfLSS is encouraged for engineers and technicians who want to get to Green Belt Level. Black Belt projects are encouraged. Good people to work with. Managers are typically well seasoned intelligent engineers who have patience and understanding when solving problems.

Cons

Tremendous loss of historical and engineering institutional knowledge due layoffs and valued people quitting. Corporate Management is cutting R&D at the rate of about of 10% per year. This makes it difficult to get software upgrades for existing engineering instrumentation, new software to increase individual productiveness or cutting edge replacements for scientific and engineering instrumentation. Too many lower end managers. Some only manage 3-5 employees. Silence from Corporate Xerox about direction of company. Problem solving for our valued customers takes much longer to achieve due to lack of resources. Bullish on services and Bearish on Technology. Raises on salaries nearly non-existent over past five years.

Viewing 421 - 423 of 9,135 Reviews

Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.