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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,135 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      1.0
      Oct 17, 2014

      Pay for technical support employees lower then non technical employees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job it pays somewhat

      Cons

      The pay for non technical employees is higher then the pay for technical employees. Non techs get paid 10.00 per hour plus incentives while techs get paid 9.60 per hour and actually have to troubleshoot and fix the issue of they can if not the schedule the store appointments. Honestly it's not fair to the techs to be paid less and have to do more then the other non tech people and usually you get a raise with other companies after 90 days but with Xerox no raise at all is bs plus they tell you that you get referral bonuses for the people you refer but you don't get the full amount and they tax the bonus instead of giving you cash or a nontaxed check for it.

      Viewing 364 - 366 of 9,135 Reviews
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      Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.