Pros
If you’re Indian in India, it’s a terrific place. If you are NOT, expect to be told that you can’t get any support (IT issues especially, but also for things like travel) unless you stay up half the night and get on the phone. Put in a ticket? Better be prepared to put in several for the same issue, as they will likely get ignored. Want to find out simple info like cost centers? Be prepared to be grilled like a ahi steak on the whys. Need to purchase something like a keyboard, don’t bother asking the admin…they aren’t trusted to have a pcard, Wipro prides itself on pushing out learnings about unconscious and conscious bias, but if you look at who is given awards in the company, it’s all about…you guessed it…Indian people. Onboarding is a PAINFUL process from start to finish. Tools are Wipro-created and useless, saving a $, while providing the worst experience for the user, but hey, we SAVED MONEY. Expense filing is a pain and it takes them FOREVER to pay you. Paychecks are wrong and it takes forever to get your money straightened out, forget pay raises. They also take forever, multiple asks, ignoring the problem and reluctant resolution.
Cons
CEO needs to admit that the India-only model is not working. If Wipro wants to be a success, they need to have infrastructure available in all time zones. $4,500 deductible before insurance pays up…it will be 31 Dec again before I see a benefit of being “insured”. Only one health plan and it sucks. Lots of culture…but only for India.
