Wells Fargo reviews

- catty Mean Girls/frat boy atmosphere depending on the team you're in - some silent acceptance of racist comments from certain individuals; company as a whole, however, does not espouse this kind of philosophy - unspoken pact among team members that you work over the allotted 7.5 hours/day (or else they will complain) - subtle encouragement to eat at your desk & work through lunch - many rude entry-level workers and self-serving middle managers - many cuts recently due to transition from GE to Wells Fargo - projects take forever to get executed because there will be 700 calls about them, which makes work very unrewarding sometimes - basically nonexistent work-life balance, expected to be at the office at all times unless you're in sales, in which case you're expected to be on the road at all times - double standard on policies about working from home - limited vacation windows; you'll never be able to take holiday during Christmas/New Year's or during any other end-of-quarter month - virtually no training. Learning is done almost entirely through trial and error - limited communication and harmonization between and among teams; one question will solicit 6 different answers from 6 different people - no sense from upper-mid-management about deadlines for projects and sideline administrative tasks; all work seems to come due end-of-year when everyone is already exhausted with normal work & holiday preparations. Work always ebbs and flows and is never constant; in the down periods you are expected to twiddle your thumbs & stare at your email inbox

Where do i start. PTO and attendance policy is HORRIBLE. you have to request days off in advance and there are limited hours you can request. if you are sick and miss work for whatever reason and its not scheduled in advanced, then that counts as an occurence towards you and 6 occurrences and you are fired ...no questions asked. you basically have to plan the days you will be sick in advanced and request those days. very sad hr policy. high turnonver rate in this positions always hiring because a lot of people quit. if you never worked in a call center or if you have and do not like it...RUN!! this is a terrible job, getting yelled at with back to back none stop calls. the job title is financial crime specialist II call center but they make it believe that you are mitigating fraud when really it's more like a factory production line. 90% of calls are people that "supposedly" didnt make amazonprime charges, trial offers, netflix..etc..most of the calls are not fraud just people lying that they never made the amazonprime charge. if you have a degree DO NOT WASTE your time in this position. EVERYTHING is micro manged! you are not even able to use 10 min a day in going to the restroom becuase that messes up youre "conformance" metric. everything here is about numbers and not mitigating fraud. worst job i ever had. Glorified customer service rep position.