Was hired for full time but ended up part time
Can't receive insurance benefits unless your full time or have worked for 13 months
Never a set schedule
Worked from home. Equipment was provided. Team leads were positive but had so many additional duties, hard to have regular team meetings
Cons
New hires started out at higher wage & better shift. One shift bid in 18 months. System issues and error messages & time consuming processes but expected to resolve all customers issues with very little after call time.
Only one raise per year -impossible to get anything above a meets.
Fast food pays better.