Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1018 reviews)); "Good benefits and flexible with hours" ((in 562 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Staff are friendly and professional" ((in 426 reviews)); "Colleagues were friendly and helpful" ((in 318 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,760 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Jun 9, 2026

Great benefits and pay, but strict scheduling

Shopfloor assistant

Recommend

CEO approval

Business Outlook

Pros

Great place to work at, great rate, offers more benefits than most other chains and this year we receieved contribution pay which was a % of our hours worked across the last calender year

Cons

Not a lot at this level, not much you can do to negotiate shift timings until they are availabe. the rota is very strict so you are usually stuck with what you get

4.0

Jun 8, 2026

Good role training but unclear leadership structure

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Good at teaching you how to do the role

Cons

Lack of leadership so unsure who to go to

2.0

Jun 7, 2026

Good pay and flexibility, but constant change can overwhelm

Deputy branch manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and flexibility of working hours. Good discount and benefits

Cons

Implementing new things constantly and never finish doing the last before the next comes

Viewing 25 - 27 of 8,760 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Basingstoke, Angleterre

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Harrogate, Angleterre

£13 - £13 /hr

(Employer provided)

View job

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Northampton, Angleterre

£14 - £14 /hr

(Employer provided)

View job