Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1018 reviews)); "Good benefits and flexible with hours" ((in 562 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Staff are friendly and professional" ((in 426 reviews)); "Colleagues were friendly and helpful" ((in 318 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,759 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Aug 18, 2012

Patisserie assistant

Recommend

CEO approval

Business Outlook

Pros

Excellent teamwork and communication Friendly staffs Good payroll even though following future waitrose will focus on my more upcoming training to help me earn more than usual. Satisfied with my contract hours and overtime Fabulous environment to work in

Cons

Staffs lacks of maturity behaviours and not doing the work as I would like them to do

4.0

Aug 5, 2012

Learning how the people behind the scenes work

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay, Great discounts and benefits, Bonus every year and very nice working environment. Meet a large range of people and helps with your people skills.

Cons

Dependent on the amount of staff there is in store at any one time, will determine how much enjoyable/stressless or stressful/unattractive work you will be doing. Friends orientated hierachy which can be tough to break into.

3.0

Mar 6, 2012

Good for a part time job -- wouldn't work there full time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Discount is good, and would imagine promotion prospects are good if you have a modicum of intelligence. I only worked there part time so I don't know.

Cons

There is a high concentration of studets, which can be good, but it also means that you end up with a lot of people who aren't enthused about their work.

Viewing 8749 - 8751 of 8,759 Reviews

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Waitrose reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Patisserie assistant

Learning how the people behind the scenes work

Good for a part time job -- wouldn't work there full time

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