Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1005 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff were friendly and welcoming" ((in 424 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,766 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,766 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

5.0

May 11, 2014

Fantastic company!

Supermarket assistant, delivery driver

Recommend

CEO approval

Business Outlook

Pros

Lots of great benefits People are very welcoming Nice staff areas Good discount Good pay Lots of opportunities

Cons

The work is sometimes a little boring As with every retail store, Christmas is absolute manic!

5.0

May 10, 2014

Best employer I have worked for in the UK

Forecast analyst

Recommend

CEO approval

Business Outlook

Pros

Very friendly forgiving environment , Great managers

Cons

Too few to mention, sometimes the very forgiving culture means people who don't pull their weight don't get pulled up on it

5.0

May 8, 2014

Best company ever!

Operations assistant

Recommend

CEO approval

Business Outlook

Pros

Listen to partner views, great benefits, training is thorough. Great social events.

Cons

none what so ever. great company

Viewing 8701 - 8703 of 8,766 Reviews

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Horley, Surrey, South East England, England

Supermarket Assistant

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Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fantastic company!

Best employer I have worked for in the UK

Best company ever!

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Jobs at Waitrose