Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2135) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1005 reviews)); "Good benefits and flexible with hours" ((in 564 reviews)); "Pretty nice staff and nice to help out people" ((in 487 reviews)); "The staff were friendly and welcoming" ((in 424 reviews)); "Colleagues are friendly and supportive" ((in 323 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 454 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,766 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Oct 26, 2015

Low paid compared to other supermarkets

Fruit & veg

Recommend

CEO approval

Business Outlook

Pros

Bonus, access to information that's useful if you study a business degree, didcount

Cons

Overtime thrown at you like a ton of bricks. Expect you to work 3 people's jobs at once. you can't do your actual job as checkouts always understaffed and take priority. Distribution centre rubbish and always leaves you with the wrong stock so you have to deal with unhappy customers all the time.

2.0

Oct 13, 2015

The only job where it can positively oppress you and you feel bad about it.

Team leader

Recommend

CEO approval

Business Outlook

Pros

Decent bonus and benefits. Can be a good laugh, you can get job satisfaction from empowering others. Easy to move around in.

Cons

Management can be horrendously untrained and unqualified, 15 managers on the same 3 jobs in 2 years because it's so stressful. Embarrassing decisions consistently u-turned and re-uturned. If your looking for pedantic, pampering and unpaid overtime go for it. If you want your hard work to be scrutinised by someone who doesn't know what your doing but can observe what they think are flaws but are actually just part of the job then this is the place for you.

2.0

Oct 5, 2015

Poor overall

Customer delivery driver

Recommend

CEO approval

Business Outlook

Pros

Benefits, other employees, bonus, trusted

Cons

Pay, begged to do overtime, long shifts, no recognition

Viewing 73 - 75 of 8,766 Reviews

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Jobs at Waitrose

Supermarket Assistant

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Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Cheltenham, Angleterre

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Low paid compared to other supermarkets

The only job where it can positively oppress you and you feel bad about it.

Poor overall

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Jobs at Waitrose