Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2134) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 1004 reviews)); "Good benefits and flexible with hours" ((in 587 reviews)); "Pretty nice staff and nice to help out people" ((in 481 reviews)); "The staff are friendly and helpful" ((in 423 reviews)); "Colleagues were friendly and helpful" ((in 327 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 273 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 65 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,764 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Feb 28, 2018

Don’t listen to the good reviews there all lies

Partner

Recommend

CEO approval

Business Outlook

Pros

Basic simple work that any moron could do.

Cons

Worst management ever encountered, management constant try bullying tactics and complete disregard for employee safety, manority of management have no leadership qualities or skills. Partner visade is a load of garbage.

1.0

Feb 19, 2018

Awful company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Staff discount, good colleagues on the shop floor

Cons

Started on a 3 month contract, extended for another 3, extended for one month and then finished because I had with nail polish in the first month. Had done loads of overtime for them, got them out of staff shortages at short notice and been commended by customers to management 6 times. They are uncaring and heartless, hard on everyone and treat floor staff terribly.

3.0

Feb 7, 2018

Sneaky Management, but Good Peers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Pay Good team work Good training

Cons

Management will do anything to save money - including remain understaffed, or in my case cheat you out of Sunday pay that you are entitled to. If you claim overtime at the end of your shift (i.e. you have to stay an extra 20 minutes) then you are seen as going against the partnership - my manager actively advised me not to claim it.

Viewing 52 - 54 of 8,764 Reviews

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Jobs at Waitrose

Hospitality, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Night Replenishment, Supermarket Assistant

Cheltenham, Angleterre

£13 - £13 /hr

(Employer provided)

View job

Hospitality, Supermarket Assistant

Aylesbury, Angleterre

£13 - £13 /hr

(Employer provided)

View job