Pros
One thing I miss about working here were the benefits and the certain individuals who truly fought hard to provide great service to customers. Compensation was very good and there was some room for personal growth. A great place to work for in terms of financial stability. They were open to cross-training and had an open door policy. Office break room was nicely stocked with free coffee/Gatorade/tea. The trust from management to allow you to do one's job without them breathing down your back was nice, no micromanaging.
Cons
Bad management all around from branch to branch, favoritism, pointing of fingers when issues arise (whether it's between departments or branches), lack of employee recognition, low company morale, variations of certain procedures from branch to branch, a divide between departments, allowing certain customers to bully employees around, etc. They stall hiring of contracted employees because of the IPO filing but gave them more responsibilities than what is appropriate for their pay.
