Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,227 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      5.0
      Oct 24, 2014

      Great place to work for gives you so much more freedom that a typical job would never give you.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Make own hours Work as much as you want to Uber gave me so much freedom and an hourly wage in the high 20's when I couldnt find a job.

      Cons

      Mileage pay rate has been decreasing due to competition with Lyft Putting so many miles on car Occasional taxi standoffs Another con is that customers cannot tip through the app. Sooooo many more customers would tip drivers if they could and it would keep drivers happy even with lowered rates.

      4.0
      Oct 17, 2014

      Working from home full time!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Super easy work. Everything is 100% done remotely from the interview to the trainings. If you have a background in customer service and are computer savvy you'll be fine. You'll only be answering emails. No phones! -Flexible schedules! I have the freedom to work whenever I please for the most part. Night owl? Take an evening shift. Prefer to get work over with? Opt for a 5am shift. Best of all everything is broken into 4-hour blocks...so I can work in the am AND the pm if I have another obligation in midday. This is an excellent job for a student, parent, or simply someone who does not like traditional 9-5 white collar work. -Awesome management. Truly some of the most encouraging, happy, and helpful people I've ever met. They don't micromanage at all which is a huge perk. -Concise and intimate training sessions. Learning remotely is difficult, but the Uber team makes it simple via live video chats. -Weekly paychecks! I know it sounds silly...but it really is a big perk haha. -Room for growth! Since the remote CSR program is still relatively new there is a lot of opportunity to go through new trainings, which ultimately makes you a more valuable company asset.

      Cons

      -At an hourly rate of $15 that is non-negotiable, funds can be a bit tight if this is your only source of income and live in an expensive state/city. -Since CSRs are contracted through a 3rd party employer, they take care of benefits, but they aren't great at all. -No paid vacation time or holiday pay. -Not the best position for someone that is not a self-starter

      2.0
      Oct 15, 2014

      Hectic is the way to describe this company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you got on in the beginning pay and benefit were great.

      Cons

      They did a bait and switch in the middle and decided to move everyone to Zerochaos which took the benefits way

      Viewing 16201 - 16203 of 16,227 Reviews
      Related searches: Uber jobs | Uber salaries | Uber benefits | Uber interviews | Uber conversations
      ReviewsUber reviews

      Glassdoor has 35,924 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.