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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,278 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      16K reviews
      2.0
      Aug 10, 2015

      Not worth it.

      Safety specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free Uber credits - Free lunches - Potential to make bank via stock options (although I hear new employees are getting shafted on that front)

      Cons

      - Due to all the bad press, you'll start avoiding telling new acquaintances where you work at cocktail parties. - No work-life balance—there's definitely a 24/7 "workhorse" culture. They expect you to drink the Kool-Aid and give up your life. - Poor management. Higher-ups don't care about their employees and just dictate unrealistic directives. At least that's how it is in Ops. - Back-breaking workload. You will be overwhelmed and you will feel utterly alone in your failures. There is no support system. - CEO full of hot air. Travis likes to emphasize a "best idea wins" policy. But that doesn't translate into reality. The folks who scream the loudest and step on others advance. There is no sense of teamwork.

      avatar
      Uber Response
      10y
      I'm sorry you're having a negative experience here. I'd like to hear some of your thoughts on improving culture from you offline / face to face if you're willing to connect. Confidentially of course. Best, Andrew alevy@uber.com
      2.0
      Jun 18, 2015

      Not cool.

      Community support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is nice and working from home is great. Hands off management is cool too I suppose.

      Cons

      Constant change and the overseas workers are very bad at their jobs so your job is basically just cleaning up their mess. They are phasing out all the work from home workers in the US so they can take over, too. You never know when someone is going to disappear and nobody will tell you what's going on. No heads up whatsoever about your contract being extended. I've met with my manager twice in 6 months. No values.

      avatar
      Uber Response
      10y
      I'm sorry that you feel this way about your experience here. If you'd like to reach out and talk about specifics you think would improve the work of community support representatives I'd be happy to listen and pass the word along confidentially. -Andrew, alevy@uber.com
      2.0
      Feb 24, 2017

      Great for problem solving, not great for a career

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      **Smart People** Smart People solving complex problems

      Cons

      **Culture** The culture at Uber is not healthy. Its move fast and only about results at all cost. The impact on our customers or employees does not matter. There has been much in the news about **Career Growth** There is no career growth or logical career path. You are working to work and hoping that the equity would be worth something someday. There are re-orgs every 3 - 6 months which force you to learn new skill sets. **Management** First time managers are a huge problem with no training. Upper management does not care about the individual employees, all they care about is the business. **Compensation** Equity that has a 4 year vesting window and minimal cash. Do not expect to be liquid for a while

      avatar
      Uber Response
      9y
      Thanks for taking the time to write up this review and for the well-organized feedback. If you'd be willing, I'd like to set up some time with you to chat anonymously about specific actions we can take to address the areas you call out as cons. I'm confident we'll improve them as we scale and grow as a company, but if you have specific ideas, it'd be great to connect. Feel free to reach out and I can set up a time to talk: pierce@uber.com.
      Viewing 133 - 135 of 16,278 Reviews
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