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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,277 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      16K reviews
      3.0
      Nov 14, 2016

      No Oversight on Middle Management

      Senior financial systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products; Uber car services, UberEats, etc. A company bringing convenience and filling a need for society. The ex-team are visionaries and highly skilled and proven innovators.

      Cons

      Middle management in the corp offices do not have proper oversight over spending, hiring, and personnel management and many put into a management role have no experience in managing staff and it propagates because their manager has no experience managing either. HR is basically nonexistent. They really only have Recruiters. Growth and change is too fast and frequent that it's difficult to get stability. There is bias and preferential treatment among some groups. Work/life balance is a huge struggle, typical of a fast growing company but amplified at Uber 10 fold. Was the worst work experience of my 25+ career.

      avatar
      Uber Response
      9y
      Thanks for taking the time to write up this review, I see you've moved on to a new chapter but I appreciate your feedback. It seems like a lot of what you call out is a product of our growth; as we scale up, there are have been improvements made in the programs and processes you call out as well as lots more coming soon. One example is the rollout of the Uber Manager Experience (UME), a new 7-part training series for managers. Additionally, we wrapped up our latest Culture Survey a few weeks ago and there have been strong, actionable plans that have come from all of the input, so I think we're making progress there as well. Thanks again for the review and if you'd like to dive deeper into areas for improvement, feel free to reach out - pierce@uber.com.
      3.0
      Jan 22, 2016

      Could be a lot better, could also be worse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Fairly flexible schedules. Lots of great remote coworkers to connect with.

      Cons

      Training does not fully prepare you for your job. Managers are mostly not in touch with their teams. Often feels like you are on your own to figure everything out.

      avatar
      Uber Response
      10y
      Thank you for your feedback on training and manager access for remote employees. I've sent your review to the person who works on development programming for managers.
      1.0
      May 25, 2015

      Company Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      $333 Uber credits per month (though it is a taxable part of salary) and food delivered to office for lunch

      Cons

      The company does not support a healthy work life balance. You are expected to be available 24/7 by phone and email even on holidays, while you are travelling, or are at home sick.

      Viewing 121 - 123 of 16,277 Reviews
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