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      Uber

      Engaged Employer

      Uber reviews

      3.7

      65% would recommend to a friend

      (16,261 total reviews)
      avatar

      Dara Khosrowshahi

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Uber has an employee rating of 3.7 out of 5 stars, based on 16,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      16K reviews
      2.0
      Jun 28, 2016

      Aggressive jerks, welcome home!

      Product
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uber is a fascinating business model, and the international scope, fast growth and leading market position are addicting for business-case junkies. Many Co-workers are smart and hard-working if somewhat dull (but at huge cost - see below) "Cocktail-party cool" means you'll be popular at parties, because everyone has an opinion on Uber and are always interested to learn about the inside. If this matters to you. Unique, interesting combination of Silicon Valley and Operations cultures. Amazing product-market fit, the company continues to grow - regardless of whatever you do (or dont) deliver. Learn how growth works

      Cons

      Where to begin...Uber is basically Game of Thrones translated into SV workplace. No company churns as much as Uber, even at 7,000 employees - the amount of chaos is unnecessary and exhausting, due to inexperienced management and ingrained top-down aggressive culture. Aggressive jerks and huge self-serving egos are not only tolerated, they are rewarded. You will be instructed to ignore other teams and duplicate effort to reach your goals, regardless of overall value to the company. You will be cursed at, and public ridicule is not punished. Everyone who lasts has sharp elbows and uses them. Many pieces of the Product team are brutally political, with a churn/burn mindset to people. This contributes to a noticeable lack of diversity in gender, race, age, etc. If you don't fit the model of a ex-Google/Facebook late-20's male employee, you won't fit in. Experienced, high-functioning, hard-working and well-liked co-workers "disappear" frequently without explanation or consideration, especially if they don't fit the model. Work/life balance is 24/hour availability because everyone is drinking the Kool-Aid. Pay is intentionally below market - Uber tries to take advantage of its stakeholders whenever it can, because this company does not value individuals. If you can get a competing offer during interviews, THEN they will raise your below-market salary offer - but not before. Many inexperienced employees think they are good, but in reality they are just lucky due to the perfect timing of product-market fit. Because Uber's equity policies are anti-employee, there are many people who are "friends of management" and grandfathered into the organization but can't afford to leave, even if they want to. Once this thing goes public, everyone will cash out and leave - nobody wants to work with a bunch of jerks.

      avatar
      Uber Response
      10y
      Hi - we're sorry that you've had less than an ideal experience in your time here at Uber. While it's important to have a culture of meritocracy and fighting for what you believe is right, it seems it's been taken too far in your experience. We'd love to confidentially connect 1x1 to gather your insights and specific ideas on improving the culture. Feel free to reach out: pierce@uber.com. Thanks for your review.
      1.0
      Jul 31, 2016

      Hard to Imagine A More Unpleasant Place to Work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work with some very brilliant people. - Opportunity to learn a lot about software design, data analytics, marketing, biz dev etc. - Center of attention at cocktail parties since you are working at the hottest company in the world.

      Cons

      - Ultra-aggressive deadlines, cumbersome processes, and huge workload. - Daily firing (stack ranking and constantly letting "bottom performers" go) - Terrible place for new grads as there are no grace periods to ramp up or learn. Many let go after just two months. - Offers no longer competitive with many established companies when one considers the misleading nature of the preferred share prices. - Incredible amounts of politics (company culture encourages back-stabbing amongst colleagues) - Company lies to recruits (stating huge bonuses, using preferred share prices to calculate equity compensation, promises for quick promotion, etc). - Bad food with dinner served at 8:15. - Firing people right before their stock vest cliff. - Equity won't be liquid for a long time, if ever. - Highly stressful environment.

      avatar
      Uber Response
      9y
      Thanks for taking the time to write up this review. I'm sorry you've had less than an ideal experience at Uber and I appreciate the specific feedback you've provided. I'd love to set up a confidential conversation to chat about specific actions we can take as a company to make Uber a better place to work. If you're willing, I'd really appreciate it. Please reach out, and thanks again: pierce@uber.com.
      1.0
      Mar 11, 2016

      It's going to get worse

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I joined a year back, there were quality people with a mission. There was excitement in the work. People who did well got the praises on their own without politics playing any role in it. Free food and drinks all throughout the day.

      Cons

      All the pros mentioned above are old story. The food quality has gone from bad to worse and it's not even edible anymore. Uber has hired people left, right and center. Managers hire people from their previous companies, either peers or reports, so that they have people to support them. Almost all the managers and higher management guys are super selfish and arrogant. NOBODY thinks about advancing their reports and taking their team together with them. This is what happens when you hire people who have never managed a single person or people who already have a bad reputation at their previous companies and to them, joining Uber seemed a great way to start from a clean slate. Employees are being fed BS by their managers when they ask questions. Loads of politics has just crept into everything and the work culture here sucks. It will not be surprising if they find their talented engineers looking for opportunities outside the company. It's not the same anymore. I really hoped this was it for me, but apparently it's not.

      avatar
      Uber Response
      10y
      Thank you for your honesty. From an HR perspective, the biggest areas of opporutnity this year is around team and manager development and effectiveness. You raise some serious points -- if you're willing to dig in more on your experience offline I'm happy to pass your feedback and suggestions anonymously up the chain. -Andrew, alevy@uber.com
      Viewing 76 - 78 of 16,261 Reviews
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