Uber reviews

3.7

65% would recommend to a friend

(16,258 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

16K reviews
3.0
Mar 5, 2016

Growing but at what cost?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When I first started at Uber I was really excited and knew that there would be a ton of opportunity for growth professionally, and I knew it would be a challenge but I was ready to work hard. When I started in 2014 you could feel the energy and excitement, which has mostly gone away at this point. There are still a ton of great employees there and I made great connections. Free food and Uber credits are nice and they do have a good benefits package.

Cons

- POLITICS (even if you try to avoid them you are negatively impacted) - Bad hires: In the beginning I think Uber hired a lot of great talent and good people but now it is growing so fast that they are not hiring well, and they are hiring a ton of jerks that do not care about the people or culture and make people feel like you should just be lucky to work at Uber. It's sad - a lot of good talented people are being treated poorly and no one seems to care. - No work life balance: expect to work all day, everyday and weekends and to feel like you are still not doing enough - No real recognition: Even if you work 24/7 and are good at what you do expect to be told you aren't doing enough and to wonder why you aren't being taken care of financially. This is leading to burn out and vets of the company leaving - Trust: Everyone is out to protect themselves and will throw you under the bus to look good really quickly, no one trusts anyone anymore

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Uber Response
10y
Thank you for your candor and sharing your thoughts on working here. You're completely right -- keep the bar high in terms of hiring and ensure that as we grow we don't get bureaucratic and keep the spirit of "let builders build" alive. I'd love to connect with you offline if you have specifics to share about your cons and ideas for improvement. -Andrew, alevy@uber.com
2.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Everyone is super smart and things get done very quickly.

Cons

Uber is an aggressive company - all that matters is results, no matter how you get there. Work 70 hours, step on toes, doesn't matter. There is NO training. If you're new, you have to figure everything out, and if you mess up, you get blamed. There is a common practice of firing people after 2 months if they can't figure things out or keep up. They do NOT give any warnings or feedback, even if you ask for it. Work-life balance is non-existent. I saw 3 people get fired after 2 months for "under-performance." None of them were told specifics except that they were "unfit" to be at Uber and today was their last day. No questions, and they couldn't even go back to collect their belongings. HR also didn't give any explanations other than they had to sign their packages and then immediately leave. The company does NOT care about its employees, only about winning. The culture is one of working too hard and being scared to leave before 6:30pm or doing personal things in case you get in trouble or someone rats you out.

1.0
May 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Staff is hungry and energetic. New realm of possibilities. Not to many pros besides those. Sorry GlassDoor. Hard to make this part at least 20 words.

Cons

Where to start. At the beginning the passion was dripping from every corner because of the idea that this company was trying to fix a broken system (transportation, logistics). That lasted a couple of months. Uber is in all purposes smoke and mirrors. For example all these posts that your reading. Guess what, they are all lies. Uber created them. How do I know? That was our job, to manufacture fake reviews. We had other duties but was told to fit this task between projects. Why do you think my former CEO has a 91% approval rating. It's laughable. It should be near 40% and that's being generous. Elon Musk, Warren Buffet, Bill Gates, Virginia Rometty, those are great CEO's. Travis Kalanick, Jeff Bezos, the late Steve Jobs. These indivisuals exploit thier most common resourse, the worker. All they care about is the bottom line. Its all about the money. I cant't be part of such a reckless, immature, self centered company. I wouldn't even be a customer. Why would I want any of my hard earned money to go into the pockets of a handful of careless individuals. Because trust me when I tell you that the drivers and my former colleagues do not get compensated very well. The drivers actually net zero profit for what they have to endure. Ever wonder why it cost $9 to go to the airport. Of course you dont because its cheap. Well you should because that driver is probably only making a $1.25 profit off that trip. We are all in this together. We shouldn't be taking advantage of others. But this is our society. Pay $12 for a drink but God forbid your commute home is more the $5.

Viewing 70 - 72 of 16,258 Reviews

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