The Home Depot reviews

3.7

69% would recommend to a friend

(55,760 total reviews)
avatar

Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

56K reviews
4.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

I enjoy working at The Home Depot because in general most of the customers you encounter are grateful for your assistance in just about every department you can be in. As a specialist the designs that I do are unique enough to be interesting which really helps break up the day in day out of this job.

Cons

The worst thing about The Home Depot is the atmosphere of low morale. In my opinion this stems from the reluctance of most managers to make a solid decision and communicate this to the employees. It seems to me most of the middle management (ASM and SM) are so worried about giving the okay to something that could prove to be "wrong" that they would rather pass the buck. Not being in middle management I am not sure what pressures the upper managers (DM) put them under but it seems to be a great deal more than needs to be put on them.

5.0
Sep 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Good people, can be a fun place to work. Good store managers. When a customer gets the kind of help they need or when they learn something about a new product or how they can do something for themselves, it can be very rewarding on a personal level. The better the service, the better the sales, the happier the customer and they will return again and tell a friend.

Cons

No A/C during the summer season. Corporate / Regional management cut employee hours because of slow economy and sales. The customer feed back is there is never enough sales staff to help them and therefore they shop somewhere else. Not enough sales staff equal not enough sales.

Viewing 55675 - 55677 of 55,760 Reviews

Glassdoor has 58,341 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.