The Home Depot reviews

3.7

69% would recommend to a friend

(55,752 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Sep 30, 2008
Recommend
CEO approval
Business Outlook

Pros

It pays more than most retail positions

Cons

The hours are awful, training is nil. The managers are never available to help with customer issues or otherwise. All customer issues are expected to be handled by associates, who likely never received proper training or even company policy info. So basically, when faced with customer issues, I had to make things up to try and satisfy the customer, since I was never given any direction or assistance when requested. Never given a weekend off. Requested one weeknight off over a month in advance and not given it. Management is incompetent and organization is markedly absent.

3.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Home Depot can be an excellent place for salaried management - with the right team to work with. There is career growth and opportunity to take on additional projects, and great leadership training. The volunteer organization, Team Depot, is actively involved with the community, and that makes one proud to be associated with THD. Salaries are good, particularly when you are "education light" in your field, and the benefits package is the best in retail. With a few exceptions, the Core Values set by the founders 28 years ago are alive and well.

Cons

Extremely long hours and an overwhelming list of responsibilities is the norm in the Mid-Atlantic. Opportunity to express concerns above a certain level is completely dependent on the individuals one works directly with. Using vacation time can be difficult, and the 55+ hour requirement can be a strain on family life (particularly with a rotating schedule and the necessity to work many weekends and holidays)

3.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

They have many classes you complete both on the computer and by attending a class at other stoes specialized in the department you are working in. You do have a good opportunity to grow as a deptartment head, then possibly assistant manager.

Cons

Although you do have an opportunity to advance at Home Depot, you pretty much have to be good buddies with the managers to be able to do so. Most times it's who you know, not how well you perform. When it comes down to your schedule they are not flexible at all. You work when they want you to. I've typically had schedules which I work, Monday 5am - 2pm, Tuesday 12pm - 9pm, Wednesday 5am - 2pm.....and so on. There is no consistency whatsoever.

Viewing 55645 - 55647 of 55,752 Reviews

Glassdoor has 58,333 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.