Tesco reviews

3.8

69% would recommend to a friend

(34,284 total reviews)
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Ken Murphy

66% approve of CEO

52% positive business outlook

Tesco has an employee rating of 3.8 out of 5 stars, based on 34,284 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tesco employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

34K reviews
1.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a job. You get paid, I guess. There is a (small) nighttime premium. The other members of staff are decent. Supervisors/team leaders and so on can be snappy but I can't really blame them. They're dealing with insane levels of stress thanks to upper management.

Cons

- Perpetually understaffed and overworked: Everyone new quits after a few weeks or a few months, and understandably so. I'm told at some point in the past they filled the store overnight no problem. Not a chance now. Something gets missed almost every night. Bigger deliveries + fewer staff to handle them = complaints from the store manager we're not working hard enough. Meanwhile they're nitpicking the grapes haven't been angled just the way they like them. - Terrible healthy and safety: You're not supposed to climb into cardboard cages to crush the material down (in case they topple), but people do because there are never enough to go around. You're not supposed to wheel two cages around at a time, but you must otherwise you won't have time to complete your tasks. I worked in fruit and veg; I was expected to fill the section on my own when it's clearly a job for two members of staff. The only way you can manage is to cut corners and run yourself ragged. Chilled cages are not supposed to be out for more than 20 minutes – they're regularly out for 6+ hours at a time because you can't spare the time to run them back to the fridges. It's dangerous for customers and dangerous for staff. Tesco has a "near miss" policy for accidents but that doesn't mean a thing. There's no union to report this to, of course, because not a single member of the union works nights. Fairly certain some of it's illegal. - Low pay: It's minimum wage work with few benefits. And what benefits there are, Tesco are gunning for. Sunday premium? That got axed this year. Hot food in the canteen? That went a few years ago. Sure, there's a nighttime premium between 12 and 6, but truly it is not worth it for the stress. You go home after a shift exhausted, mentally and physically, aching from head to toe. Half my time on shift I felt like crying, and I am not habitually a crier. - Unsuitable or non-existent training: You're thrown in at the deep end. Half the training you do receive isn't relevant because it's about working on the tills or working in a store with asbestos, etc etc. A total waste of time. But someone at head office set a quota so we must meet it. The training that is relevant, no one sticks too anyway.

5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

🛒 You’ll know everything about meal deals before the rest of the world. 🎧 Headset = instant call center DJ vibes. 👩‍🍳 Become an expert in explaining why bananas sometimes get swapped for bread rolls. 😂 Endless supply of funny customer stories to tell your friends. 📚 Free training in patience, empathy, and saying “I completely understand” 50 different ways. ☕ Colleagues who can relate to the pain of a 45-minute chat about Clubcard points. 💪 You’ll develop the reflexes of a ninja when handling angry customers. 📦 Insider knowledge of substitutions (it’s basically retail mystery science). 🤑 Occasional staff discounts = bonus! 🏆 The feeling of saving the day when you actually fix a problem = chef’s kiss.

Cons

📞 You’ll hear the phrase “this is unacceptable” more times than you hear your own name. 🥒 People will treat missing cucumbers like a national emergency. 🔄 Substitutions… explaining why a chocolate bar became a tin of soup never gets easier. 🕰️ Time slows to a crawl during a 40-minute debate about Clubcard vouchers. 🤯 “The website isn’t working” becomes your personal horror movie. 📚 You’ll gain a PhD in Apologising, but no one calls you “Doctor.” ☹️ Some customers think you personally packed their shopping wrong, just to annoy them. 🎭 Must sound happy and helpful… even when someone is shouting about milk. 🍌 You’ll never look at a piece of fruit the same way again. 🔋 Patience battery drains quicker than your phone on 1%.

Viewing 217 - 219 of 34,284 Reviews

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