Pros
£14.28 per hour. 10% discount (not that much). I think being a customer assistant is less stressful than running shifts.
Cons
Everything else. This job out of my whole career is the only one that’s made me consider killing myself. Never enough time to do things properly, never enough staff. Impossible stress trying to get everything done, people cut corners leading to compromised food safety and people safety. You have one person on till with a queue out the door, while you have to do 300 labels and clean up the broken wine bottle and help someone find eggs and report the broken fridge and remove the bad food and stop the shoplifter and give food to olio and do an 80 item instant delivery order, and then you get belled to go help on till because they need a manager. This job has taken years off my life. Rancid environment everybody hates each other and blames things on everyone else. Your AM yells at your SM who yells at you to get you to yell at the colleagues? It’s all about avoiding responsibility, it’s sickening. They don’t pay for overtime/break payments/night payments if they can help it, you have to be 100% on top of exactly what you should be getting paid or you will definitely be cheated out of pay. You have colleagues coming to you for advice on how to get paid properly but you don’t have control over that only your manager does. Rotas never out in time, shifts range from 6am starts to 11pm finishes so you can never make any plans outside of work. Constant abuse from customers and shoplifters, high stress crimes (jumping the till to steal tobacco, ransacking the warehouse, pulling out a knife) and not enough guarding. Managers are all white men in their 50s, HR is all white women in their 40s, the actual stores are the only places with diversity and we’re being managed by an office that’s straight from the 90s.
