-They really don't understand that young people have a life. They tried to get me onto a 'flexi-contract', by 'flexi' they mean they want you to be available for overtime 24/7 and will constantly hassle you on your days off to drag you in for an extra 8 hour shift.
- Book over a year in advance to take holidays in August, utterly ridiculous
- Jobs for the boys culture- your only chance of promotion is if you are mates with the department manager so many team leaders weren't there on merit and it showed.
- Impossible to speak to a senior manager about a grievance
- No room for moving shifts or departments. If you work Saturdays you are stuck with them.
- Different rules for checkout staff- you have to sign off your till at precisely the minute your break starts and be back on your till by the precise minute your break finishes (bear in mind that it is a good 5 minute walk to the canteen). You'd see folks from other departments congregating round the clock 5 mins before their shift finished. Just not fair at all.
- No training. I was forever scheduled for a training session but it was always cancelled due to the store being busy. I never did recieve my mandatory training in the end and thus made lots of mistakes and broke regulations that I was totally unaware of. Managers had no sympathy.
- Constantly abused by customers with no action taken. I saw staff reduced to tears by abuse and the team leaders did nothing to comfort them.
