Is TP a good company to work for as a Workforce Analyst?

Workforce Analyst professionals working at TP have rated their employer with 4.0 out of 5 stars in 118 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Workforce Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Workforce Analyst interview questions at TP .

Does TP pay Workforce Analyst employees well?

Workforce Analyst professionals rate their compensation and benefits at TP with 3.7 out of 5 stars based on 118 anonymously submitted employee reviews. This is 15% worse than the company average rating for salary and benefits. Find out more about Workforce Analyst salaries at TP.

How happy are Workforce Analyst professionals working at TP?

79% of Workforce Analyst employees at TP would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Workforce Analyst professionals have also rated TP with a 3.9 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Workforce Analyst reviews

4.0

79% would recommend to a friend

(118 total reviews)

Jorge Amar

48% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (118 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Workforce Analyst employees have rated TP with 4.0 out of 5 stars, based on 118 company reviews on Glassdoor. This indicates that most Workforce Analyst professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Workforce Analyst professionals compared to other employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

118 reviews

5.0

Jun 6, 2024

Teleperformance

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Es un ambiente muy amigable y dinámico, conocimos a otras personas de otra cuenta y pudimos compartir

Cons

No nos dieron bebidas, el tiempo.

TP Response

2y

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el mundo por Great Place To Work. 😎🔝 ¡Saludos! #NeverStopInspiring

5.0

Jun 6, 2024

Great company

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, trainer team and leads are very supportive and overall a great team to work with

Cons

It will also depend on the campaign you get, some are more challenging to work with

TP Response

2y

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in the world by Great Place To Work. 😎🔝 Greetings! #NeverStopInspiring

5.0

Jun 6, 2024

E&E

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

The schedules are adjusted in a way that does not interrupt your daily activities

Cons

There is nothing in cons

TP Response

2y

👋🏻 Hi, thank you for your comment. 🤩 We are proud that you are part of our TOP family! 💥🤘🏻 Greetings! #NeverStopInspiring

Viewing 46 - 48 of 118 Reviews

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TP

TP Workforce Analyst reviews

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Reviews by job title

Teleperformance

Great company

E&E

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