Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,390 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,390 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,390 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,390 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

17K reviews

4.0

Jul 2, 2026

Great coworkers but limited growth opportunities

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

At the time, the company provided accommodation, which was a nice perk. The coworkers were great, and most of the team leads were decent people too

Cons

Limited opportunities for growth. Some projects were really tough, and the policies of both the client we worked for and TP kept changing. You were never quite sure what your bonus would be based on, which made the whole system confusing and unpredictable

5.0

Jun 30, 2026

Buen lugar para empezar, con buen management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Es un buen lugar para trabajar. Algo que de lo cual estoy agradecido es que siempre que he solicitado algún permiso de cambio de horario por motivos personales, me lo han autorizado. Tambien el management es bastante bueno.

Cons

Nada, de momento lo veo como un buen lugar para empezar en la vida laboral

5.0

Jun 30, 2026

Great environment for personal and professional growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The best place to work having a great enviroment and growing professionally and personally inside of the company

Cons

Nothing to say , for me is the best place i have ever work for

Viewing 25 - 27 of 17,390 Reviews

Jobs at TP

Customer Service - French speaker in Lisbon with relocation assistance

France

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Support Specialist for Tech Company - French speaker in Lisbon

France

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Customer & Technical Support - French with relocation assistance in Lisbon

France

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Conseiller de Clientèle à Lisbonne

France

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Emplois francophones en Grèce! Customer Experts for Dyson

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TP

TP Customer Service (CSR) reviews

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Great coworkers but limited growth opportunities

Buen lugar para empezar, con buen management

Great environment for personal and professional growth

Jobs at TP

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