Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13830) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2577) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1404) , Content Moderator (1236) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (931) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1992 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1797 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1764 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3754 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2471 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1501 reviews)); "Bad managment and supervisor." ((in 503 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 380 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

TP reviews

4.4

88% would recommend to a friend

(74,220 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

TP has an employee rating of 4.4 out of 5 stars, based on 74,220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

74K reviews

1.0

Feb 16, 2023

Avoid at all cost

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some friendly coworkers that you could talk to

Cons

Management is a job HR is useless You are not human. Just a number.

TP Response

3y

Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.

1.0

Feb 2, 2023

It's a sh!tty call center

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Paychecks were on time. I actually learned some very basic IT fundamentals which through my own sweat equity has blossomed into a rewarding career in information technology.

Cons

Subpar training, nepotism (favoritism), security is there to protect the company not employees, OSHA violations (cancelled lunches, not allowed to go to the bathroom because there are calls in queue). Not enough parking for the amount of employees. Almost no advancement potential. Micromanaged. The list goes on and on. Business outlook is positive because there will always be people that need a job. I wouldn't recommend Teleperformance at the Fort Lauderdale or Boca Raton locations to anyone. If you're not an executive then you'll just get sh!t on by management.

TP Response

3y

We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

1.0

Jan 27, 2023

False Advertising

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is convenient to work from home and they provide all the equipment you will need for the job. You receive 1.5 weeks for training and 1.5 weeks of nesting. Instructors are very helpful and informative during the classes.

Cons

On many cases, you will receive equipment that is damaged/broken. You do not have a set schedule for work. The offer email given to me had a set schedule and when I mentioned it to the supervisor they said it was a mistake, but based on other reviews it is an ongoing problem to give false information in offer emails/letters. You have to compete for schedules and they do not accommodate you if you have another job/have other priorities unless you score high on a test.

TP Response

3y

We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

Viewing 211 - 213 of 74,220 Reviews

Jobs at TP

Conseiller de Clientèle à Lisbonne

France

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Customer & Technical Support - French with relocation assistance in Lisbon

France

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Emplois francophones en Grèce! Social Media Content Moderators

France

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Emplois francophones en Grèce! Customer, Tech, Sales and Digital Experts

France

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Emplois francophones en Grèce! Customer Experts for Mercedes-Benz

France

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Avoid at all cost

It's a sh!tty call center

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