Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Paris , Bordeaux , Le Mans , Blagnac , Toulouse , Villeneuve-d'Ascq , Belfort , Lyon , Orléans , Asnières-sur-Seine , Reims , Laval , Fleury , Rennes , Vendin , Hayange , Montigny , Saran , Villenave , Compiègne , Niort , Chauray , Villeneuve , Villejuif , Douai , Pantin , Aubenas , Lille , Marseille , Aubervilliers

TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews

5.0

Mar 5, 2015

Great Opportunity w/ Range of Experiences

Trainer

Recommend

CEO approval

Business Outlook

Pros

Company that promotes from within. Gives you the opportunity to try new things. While this might vary by project/site, as an agent and then supervisor, I got to help in areas that weren't my traditional role. I had the chance to see what I liked/didn't like. If you come with a good attitude and professional demeanor, you will be given an opportunity to increase your skillset & experiences. Definitely a family vibe work atmosphere as well.

Cons

Because we are a company that promotes from within, some people interpret that as a promise. Some co-workers of mine have felt they were overlooked or have been "stuck" in a position. You need to be realistic about how long it can take to advance a career. This job/company is fast paced, so change happens quickly sometimes (especially during busier holiday season) but that doesn't mean you don't have the work and earn the extra opportunities. I think TP could sometimes be more straightforward about the opportunities that are open. I think we set everyone up to think they WILL succeed quickly, and when they don't, they blame us (when its really they're performance/attitude etc). Pay is not necessarily the highest compared to other call centers. But the range of experiences I've had, that I can now put on a resume. and the fact I love my job, make it worthwhile for me.

TP Response

7y

Thank you for bringing this to our attention. We see to it employees are treated well while recognized for their hard work and dedication to their job. Kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com and we will make sure to take all these into consideration moving forward.

5.0

Mar 5, 2015

A great place to work and caring staff

Assistant call center manager

Recommend

CEO approval

Business Outlook

Pros

I have been with Teleperformance for just under 4 years. I have advanced in my career and work with some amazing people. It's truly a company that cares about it's employees. If you want to grow and build a career it can happen here, it did for me.

Cons

Just like every job it is what you make of it. I have nothing negative to comment as I love my job and my company and I make the best of it each and every day!

TP Response

8y

That's great to hear! Our aim is to provide our employees a stable job with plenty of career opportunities so that they will be encouraged to work harder. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Best regards and we wish you success in the future.

5.0

Mar 5, 2015

Teleperformance is a great to start a career with and gain the experience you need to succeed in other work environments

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone has the same opportunity to advance within the company.

Cons

The rate of pay is low compared to the median job market numbers.

TP Response

8y

Thank you for sharing your feedback with us. We are committed to promoting professionalism in the workplace and giving equal opportunities to our employees. Have a pleasant day ahead!

Viewing 73774 - 73776 of 74,515 Reviews

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Great Opportunity w/ Range of Experiences

A great place to work and caring staff

Teleperformance is a great to start a career with and gain the experience you need to succeed in other work environments

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