TP reviews

4.4

89% would recommend to a friend

(74,643 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,643 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews
4.0
Aug 1, 2015

Sales Chat

Recommend
CEO approval
Business Outlook

Pros

Working Chats instead of calls makes this the easiest and most fun call center jobs I've ever had! People are always available to help and they really promote a positive atmosphere inside the workplace!

Cons

Customer Service in general can be very trying on ones patience, and it can be difficult to get the commission they promise in training.

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TP Response
7y
Thank you for your lovely feedback and for letting us know how we are doing. All the best and have a nice day!
3.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

There is a lot of help for questions that you might have, along with a very lenient attendance policy.

Cons

I wish the pay were a little higher considering that the vendor we work for pays their core centers about $3.50-4.00 more per hour for the same work.

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TP Response
7y
We see to it to provide our employees the proper assistance and support so that they could do their jobs productively and efficiently. All the best!
1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

long hours no credit for good job done low pay no raises can't take your paid time off so you lose it management demands that you work overtime but not them and won't and can't help out on floor when needed old out of date systems and computers and telephones

Cons

lousey management will not accommodate disabled veterans hr personal don't care about anybody but themselves noisy workplace stressful workplace and will try to fire you with no reason

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TP Response
7y
Thank you for bringing this to our attention. Your feedback is very important to us as this will help us become a better company. We would like to have you share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to raise it to HR.
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