Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13847) , Customer Service Representative (CSR) (5142) , Customer Service Agent (2585) , Analyst (1525) , Customer Service (1474) , Expert em Interação (1406) , Content Moderator (1239) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (700) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2007 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1765 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1491 reviews)); "Good environment is good." ((in 1268 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2493 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1489 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 365 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Paris , Bordeaux , Le Mans , Blagnac , Toulouse , Villeneuve-d'Ascq , Belfort , Lyon , Orléans , Asnières-sur-Seine , Reims , Laval , Fleury , Rennes , Vendin , Hayange , Montigny , Saran , Villenave , Compiègne , Niort , Chauray , Villeneuve , Villejuif , Douai , Pantin , Aubenas , Lille , Marseille , Aubervilliers

TP reviews

4.4

89% would recommend to a friend

(74,515 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (74,515 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TP has an employee rating of 4.4 out of 5 stars, based on 74,515 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews

1.0

Sep 17, 2018

Working in Teleperformance was a nightmare

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Getting paid on time - which is only relevant when you are working in countries like Greece.

Cons

Managers think that screaming at their agents while they are working will make them more productive. They also think that if they make the bonus performance schemes unattainable nobody is going to be demoralized. The working conditions in some of the departments i have worked within Teleperformance were those of a Galleon, your workload is getting constantly increased and your superiors treat you like a statistic and not like a real person. If you are very productive (fast handling time/ taking lots of calls) you are never going to be promoted since they want keep their numbers steady. However if you are doing everything that you are not supposed to do, like fight with customers/shout at them you are probably going to end up as a supervisor.

TP Response

7y

Thank you for bringing this to our attention and we would like to assure you that we do not tolerate such actions from managers. We hope you can share this with us via our http://bit.ly/TPHR-Form so that we can further investigate and do proper actions.

5.0

Sep 10, 2018

Excellent place to work and get management training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall great personnel to work with and expang and trade knowledge

Cons

A little more up training would be nice

TP Response

7y

Thank you for your short and lovely review. We are happy to have met your expectations. All the best!

1.0

Jun 6, 2018

customer service

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

some great colleagues. depending on your language the wages are OK

Cons

desperate for new employees. you can not make enough mistakes in application and job interview to not get hired. skills are not omportant. if you are buddy with the right crowd you can have plenty of unjustified absences, crappy results and you get promoted anyways. plenty of alcohol and drug addicted employees on all levels. HR and employee support are a joke. if you want a crash course on what to avoid in management and recruiting this is the company for you. But they offer their services cheap enough to still find and keep clients until the client finds a service provider even cheaper than them. bullying is very common. and as agent you either shut up and accept it or you collect action forms because of the no electronic devices on the floor you wont have a chance to proof it. Foreign nationals are treated better than Portuguese employees because the law allowes it.

TP Response

7y

Your review is very alarming. We hope you can share this via http://bit.ly/TPHR-newform in order for us to conduct an investigation. Thank you.

Viewing 382 - 384 of 74,515 Reviews

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Working in Teleperformance was a nightmare

Excellent place to work and get management training

customer service

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