TP reviews

4.4

89% would recommend to a friend

(74,460 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,460 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

74K reviews
3.0
Jun 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The pro's would be that you get an hour lunch break, you meet some great employees that work there and occasionally they reward their representatives with tokens of appreciation like Nacho Day to thank them.

Cons

The con's would be that you are surveyed by the customers and even if you have done everything to help the customer and have resolved the problem they may fail you or pass you and fail the company which according to Terrell that means they feel in love with the agent and not the company. You will be written up and coached even if the customer is upset about the prices which you cannot change.

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
4.0
May 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great job if you like talking on the phone 247 and sitting around. You can get a lot of overtime. This job is not that hard.There is bonuses and great benefits. Friendly environment sometimes. You can really build a career here if you want. Long as your stats are at goal you are good.

Cons

Management is always on you, and watching. They tell lies to get you to do certain things. Their schedules suck.

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
1.0
Dec 2, 2015
Recommend
CEO approval
Business Outlook

Pros

its impossible to rate with zero stars but it actually deserves only that.

Cons

they treat you like a slave and consider you worthless

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TP Response
7y
Thank you for the honest review. We see to it to provide our employees a professional and organized environment wherein rules and regulations are strictly followed at all times. Please share your feedback with us at http://bit.ly/TPHR-newform. These are serious allegations and should be addressed properly. Best regards.
Viewing 349 - 351 of 74,460 Reviews

Glassdoor has 100,447 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.