TP Inbound Technical Support reviews

3.2

30% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

27% positive business outlook

Inbound Technical Support employees have rated TP with 3.2 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Inbound Technical Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Technical Support professionals compared to other employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

129 reviews
3.0
Nov 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Promotions could be quick, if your work is noticeable to management.Good benefits and nice and knowledgeable management. Great employee discounts from a variety of businesses.

Cons

Some people are not promoted quickly and others are not promoted at all because they are not noticed by the company. A person can work at Teleperformance USA for a few months and be promoted and there are some people who work there for years and are not promoted to higher job positions. Some employees behave as bad high school students.

avatar
TP Response
8y
Thank you for the honest feedback. We definitely make sure to recognize and reward hardworking employees so that they will be encouraged to work harder. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you and best regards.
2.0
Aug 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement for full time employees Decent starting pay Good training program (four weeks) Fixed schedules and promotions Good environment

Cons

The management and several businesses are half honest at best. I had been kicked out of the program (as well as several others) I needed to clock in and thus do my work and get paid for it, but the HR rep and the managers told me to just keep working until they can get it fixed. After the first day, they told us not to come to work until they could get it fixed. After about 2 weeks of endless calling with only promises of something being done but nothing being done, I decided to find another job. After about 7 weeks, they called me to tell me they got my program back up so I can clock in properly even though I put in my two weeks long before they called me. After a couple years, I came to find out that they listed me as terminated for no-show. There are close to zero ways to advance within the company.

2.0
Jun 15, 2009
Recommend
CEO approval
Business Outlook

Pros

The range of experience if you are on the right program is excellent.

Cons

The best managers in the company would be at best mediocre in a typical orginization. If you have any talent you leave, don't tell your friends where you work because they'll just feel bad for you

Viewing 127 - 129 of 129 Reviews

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