TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,375 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,375 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

17K reviews
5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers training, skill development programs, and internal promotion opportunities for it's employees.

Cons

Employees may frequently handle difficult customers, which can sometimes be emotionally demanding.

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and provides equiptment

Cons

Micromanagement, no work-life balance, low pay

avatar
TP Response
6d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
Viewing 34 - 36 of 17,375 Reviews

Glassdoor has 100,734 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.