Is TP a good company to work for as a Client Associate?

Client Associate professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,149 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Associate interview questions at TP .

Does TP pay Client Associate employees well?

Client Associate professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,149 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Client Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Client Associate reviews

4.2

85% would recommend to a friend

(17,149 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

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Client Associate employees have rated TP with 4.2 out of 5 stars, based on 17,149 company reviews on Glassdoor. This indicates that most Client Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Associate professionals compared to other employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

17K reviews

1.0

Jun 7, 2014

Avoid like the plague.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I've made a handful of really good friends. Overall the CSR's are nice but there are some outright horrible people here.

Cons

Really poorly managed project I work on. It's exceptionally rare to spend time with your manager to discuss performance or development. There are lots of people here who need further training to make them better and more confident at doing their job but no-one seems to care about the people and they get left to rot which is not fair on them. When there is work to be done the managers are nowhere to be seen. Don't think i'll ever be able find a more disorganised company irrespective of where I work in the future. There is no chance of career development unless you are friends with Team managers or members of the Operations team. The pay is close to minimum wage and there are absolutely no benefits.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

1.0

May 26, 2014

Horrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

none .. unless you include a very poor wage packet

Cons

everything, not only do you battle with the customers, but there is no back up or support from management

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

5.0

May 24, 2014

Amazing Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Amazing career pathing. With many opportunities to grow within the company, anywhere from Operations, Work force management, and even Training. Flexibility of Schedule with performance. Bonuses, Bonuses, Bonuses Amazing People to work with

Cons

None I can think of

Viewing 17074 - 17076 of 17,149 Reviews

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