Slack reviews

4.0

77% would recommend to a friend

(1,095 total reviews)
avatar

Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 4.0 out of 5 stars, based on 1,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits, swanky office, cool baristas

Cons

This review pertains only to the Data Engineering team within Slack. I am a former member of the DE team who recently quit. I highly advise any prospective candidates to rethink if they want to apply here. The engineering culture and technical caliber here is appalling. Weekly, sometimes daily, outages are the norm. Dev and prod don't match at all, and testing on production data is routine and encouraged by management. On-call is dreaded for the poor engineering soul each week. And firefighting isn't limited to the on-call engineer either, as multiple team members are almost always pulled into incidents. Postmortem meetings are held at a regular cadence (usually at least two per week). The only reason Slack's customers don't experience any of this is because when DE outages happen, they only affect the other internal teams. Almost every aspect of engineers' tools work against them, but management doesn't seem to care. The code base is likewise a mess to behold. An experienced engineer knows that poor tools and poor code means that mistakes are very easy to make, which leads to further problems that compound. As an engineer here, you will be blamed for decreased productivity by leadership, despite the tools and infrastructure being the things that slow you down. On the topic of leadership, DE leadership is visionless and doesn't prioritize permanent fixes or true debt cleanup, but instead encourages technical mediocrity and cowboy coding by rewarding short-term "wins" over long-term stability. Promotions also follow this rule. (Hey, immediate results can be attributed to single people; long-term fallout is distributed across the team and is "blameless.") Several other engineers have quit over the past few months, and I'm sure more will in the future. Join Slack Data Engineering if you want to experience how a mosaic of engineering anti-patterns looks like in practice. P.S. Check out some of the other reviews for Slack DE on Glassdoor, and you'll see a similar sentiment repeated by others.

2.0
Feb 22, 2017

Cool product but not cool place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Brand name -The product is cool -Hot startup -The work you do here is highly visible -People here are very friendly -Delicious Monday lunch (only 1 day provided lunch here, but we also get provided Friday breakfast) -Cool CEO

Cons

-Fakeness in culture is starting to show. There is no explicit rule that you have to use emoji in messages or smile all the time, but your colleagues will judge you negatively if you don't. If you're having a bad day, be sure to add those emoji in your messages and fake a smile so no one knows you're human. -I've seen a lot of code. The code here is by far the worst -Opportunity to learn weird non industry standard practices -Weakest middle management -For a place that creates a product that allows working remotely easier, it's surprisingly frowned upon. They won't say anything, but they will judge you. -You tell your manager something that bothers you/something on your mind and there will be no action. You'll be lucky to hear back. -Compensation is on the lower side. Slack knows that it's Slack and people want to work here because of the hot product. They don't negotiate much because they know you want them more badly than they want you. (guilty)

2.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- truly some brilliant, fun to work with people - a fantastic look at how a quickly growing company leveraged a dead simple (sometimes painfully so) infra to build a huge business - people outside of the product org are so nice and friendly, it makes the job seem almost fun - some excellent managers around, lots of people you would hope to work with again

Cons

Cons - the larger more interesting opportunities require a very strange and unpredictable amount of pleasing the right people and not rocking the boat - do not disagree even cordially with people have been there long enough, you will be punished - routinely underpay juniors, feel bad for em - too many “technical” managers avoiding what they actually need to be doing...managing!

Viewing 10 - 12 of 1,095 Reviews

Glassdoor has 1,227 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.