Shell reviews

4.0

74% would recommend to a friend

(13,599 total reviews)
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Wael Sawan

62% approve of CEO

62% positive business outlook

Shell has an employee rating of 4.0 out of 5 stars, based on 13,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shell employee rating is in line with the average (within 1 standard deviation) for employers within the Énergie et exploitation des ressources naturelles industry (3.7 stars).

Reviews by job title

14K reviews
3.0
Jun 19, 2025

Not what it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked here for 8 years, ever since joining as a graduate. Company became less and less tolerable over the years, I started as full time, last 2 years have been part time, and currently on sabbatical … (: … don’t know if I’ll go back to be honest. Pension, healthcare Flexibility and work life balance Global colleagues Experience across energy sector Support for education (in the past, would be impossible now) Reputation - big name on CV

Cons

Internal politics means often not much gets done Progression depends more on “playing the game” and “talking the talk” than actual work/contribution. Have seen some people getting promoted taking credit for others’ work and blagging, not very capable themselves. Progression much easier for certain types of people. Not to say you can’t get promoted for doing good work. But after a certain point, little to no career progression… unless you love to ‘network’/play office politics (and little else) for a living. I’ve seen great managers / senior leaders brought in from outside, only to be “Shellified” by the machine after some time.. Some rare gems at middle and senior management, its hard and they try, but Very difficult to change the system. Reorganisation every few years Strategy with new CEO is short sighted and focuses on stock price. Job security is not what it used to be - so many job cuts in all departments, despite record profits. Future strategy and direction unclear/ uncertain/ lack of transparency. Lack of integrity - For past decade have touted themselves as leaders in future sustainable energy - now essentially cutting down all renewable energy departments. Less and less care/respect for employees in recent years. A lot of colleagues getting unfair treatment, cutthroat culture for past 1-2 years due to cuts. HR being told to avoid redundancy payments as much as possible. Gone are the days of the gold Rolex after a lifetime of service! Now, you can go on the company shop website and buy one with your own money. If you don’t first suddenly get made redundant after 10, 20, 30 years of service that is…

2.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are still decent and work is interesting.

Cons

Shell used to be a good place to work when I first joined. There was care for people and the benefits were really good, aside from some bad apples here and there. There were tons of cool projects and work was interesting. However, the perks, benefits, culture, job security steadily declined as time went on after I was hired. Plenty of bad decisions were made by the CEO Ben van Beurden and the leadership, and things got steadily worse. There were endless reorgs, AKA layoffs. 2015: Reorg. 2016: Reorg. 2017: Shell/Motiva dissolved. 2020: Reorg. 2021: 2 reorgs. After the CEO Wael Sawan took over in 2023, everything has taken a nosedive. He is ruthlessly (and that is the word he used) “cost-cutting” with yet another “reorg” AKA layoffs affecting almost the whole company. A large portion of the company is making employees post for their own jobs or compete for whatever jobs are left. They are ruthlessly laying people off left, right, and center. I think Wael would be happy to fire everyone so long as he can claim he cut costs and get himself a nice fat bonus. Pretty soon, there’s just going to be a skeleton of a company. This reorg was done in such a massive scale and is being super rushed, with little to no thought about the work that will need to be done but won’t be done because they’ve removed those positions from the new organization. That work is not going to disappear. Who’s going to be doing the work? Or are they going to pile all of that work on those who are left, and thus annihilating work-life balance? Once he is done destroying the company, I’m sure he’ll jump out of the aircraft with his lovely golden parachute. When our VP came to discuss the 2024 layoffs with our group, he seemed intent on humiliating our group and actually seemed to relish in it. This is the type of leadership that is in place now. I have observed that the worst ones are the ones who survived, while a lot of the good ones were left without a job. What I have also observed is that many women leaders and employees were ousted from their own jobs and replaced by men, mostly white men. Those women were highly qualified. This is a very troubling trend. Merit is also not valued or rewarded. Favoritism is rampant. Promotions are based on boot licking (what they refer to as “networking”) and who you know and who likes you, not the quality of your work or how much you sacrificed and how much good work you did. I expected better from a company with the prestige level of Shell. In this reorg, they also removed a ton of management positions, so opportunities for advancement are slim, unless you are one of the chosen favorites. This is not a good place to work anymore. The culture is atrocious now, there are limited opportunities for advancement, what advancement there is is based on favoritism, and there is no job security. They are planning to cut more jobs next year. I wouldn’t be surprised if there is another “reorg” in 2026. I do not recommend anyone to hire on with this mess of a company. I would advise you to look elsewhere.

3.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Has great work life balance, amazing brand presence, safety and security are paramount, pays well and has good HR policies.

Cons

CEO is following the 'Elon Musk' trend, wherein they feel less people is better, so job security which used to be big in Shell has now been binned, it's not even perform or perish, it's just you survive if you are lucky, if your business division makes sense in the short/medium term and there is nothing you as individual can do about it, even mid-level management is helpless and live constant fear of 'who next' faces the axe.

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