Is Shell a good company to work for as a Customer Operations?

Customer Operations professionals working at Shell have rated their employer with 3.2 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Shell employees being 3.9 out of 5 stars. Search open Customer Operations Jobs at Shell now and start preparing for your job interview by browsing frequently asked Customer Operations interview questions at Shell .

Does Shell pay Customer Operations employees well?

Customer Operations professionals rate their compensation and benefits at Shell with 3.7 out of 5 stars based on 55 anonymously submitted employee reviews. This is 5.3% worse than the company average rating for salary and benefits. Find out more about Customer Operations salaries at Shell.

What are the top reviewed jobs at Shell?

Cashier (335) , Engineer (306) , Business Analyst (302) , Software Engineer (277) , Project Manager (261) , Manager (232) , Intern (217) , Analyst (213) , Sales Associate/Cashier (158) , Project Engineer (119) , Financial Analyst (112) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"Flexible and good Work Life Balance" ((in 1470 reviews)); "very ethic and good benefits" ((in 1035 reviews)); "The pay is good and once you learn how to navigate the system there is room to move." ((in 766 reviews)); "The culture is great and supportive yet challenges you to continuously expand your professional skills." ((in 697 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 680 reviews))

What are the cons of working at Shell according to real employee reviews?

"Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 231 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 159 reviews)); "Long hours and lots of things going on at once" ((in 131 reviews)); "poor leadership and direction" ((in 93 reviews)); "lots office politics is there" ((in 77 reviews))

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Shell

Shell Customer Operations reviews

3.2

68% would recommend to a friend

(55 total reviews)

Wael Sawan

27% approve of CEO

29% positive business outlook

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Customer Operations employees have rated Shell with 3.2 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Customer Operations professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Operations professionals compared to other employers within the Énergie et exploitation des ressources naturelles industry (3.7 stars).

Reviews by job title

55 reviews

4.0

Aug 29, 2021

Great benefits and culture

Customer operations specialist

Recommend

CEO approval

Business Outlook

Pros

- Friendly colleague - Above average salary package - Great benefits - Flexible working environment - Minimal supervision

Cons

- Long working hours - Poor leadership dealing with business unit

5.0

Jun 29, 2021

Great company to build your career

Customer operations specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive salaries and allowances. Leaders always look for their employee's welfare

Cons

None for me since this is one of the best company that I have worked for

5.0

Jun 24, 2021

Good company however slow personal growth

Customer operations

Recommend

CEO approval

Business Outlook

Pros

Benefits, office surrounding, people, overall experience is very good

Cons

if you are looking for fast track growth might not suit you

Viewing 25 - 27 of 55 Reviews

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Shell Customer Operations reviews

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Great benefits and culture

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Good company however slow personal growth

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