Is ServiceNow a good company to work for as a Software Developer?

Software Developer professionals working at ServiceNow have rated their employer with 4.0 out of 5 stars in 386 Glassdoor reviews. This is an average score with the overall rating of ServiceNow employees being 4.0 out of 5 stars. Search open Software Developer Jobs at ServiceNow now and start preparing for your job interview by browsing frequently asked Software Developer interview questions at ServiceNow .

Does ServiceNow pay Software Developer employees well?

Software Developer professionals rate their compensation and benefits at ServiceNow with 3.8 out of 5 stars based on 386 anonymously submitted employee reviews. This is 7.6% worse than the company average rating for salary and benefits. Find out more about Software Developer salaries at ServiceNow.

How happy are Software Developer professionals working at ServiceNow?

87% of Software Developer employees at ServiceNow would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Software Developer professionals have also rated ServiceNow with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.2 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (378) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 802 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and a lot of learning" ((in 411 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 400 reviews)); "Good pay and stock options" ((in 270 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 175 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 124 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 35 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

ServiceNow Software Developer reviews

4.0

87% would recommend to a friend

(386 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (386 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Developer employees have rated ServiceNow with 4.0 out of 5 stars, based on 386 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Informatique industry (3.9 stars).

Reviews by job title

386 reviews

5.0

Mar 6, 2021

Good work culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great work culture. Interesting work. Lots of potential growth ahead. Leadership in general seems to be competent and very customer-focused.

Cons

High workload and fast-paced depending on which team you join — some may consider this a plus. Some teams can be a bit too loose for people who prefer structure.

4.0

Mar 5, 2021

Pros vs Cons

Software engineer

Recommend

CEO approval

Business Outlook

Pros

High paying and good benefits.

Cons

Work-life balance is not for me

3.0

Feb 27, 2021

Walmart of IT

Software engineer

Recommend

CEO approval

Business Outlook

Pros

People are nice, hungry and humble. Relax atmosphere without much work to do. Solid business and awesome marketing.

Cons

This is probably where you end up working when you have no other choice or when you get acquired like I did. Their stack was already outdated 10 years ago and is now calcified in place. The ticket system disguised as the workflow engine is crippled with bugs and an awful experience for users. Internally, everything uses it. You get a taste early on during what is definitively the worst onboarding experience I ever had. It doesn't help that every meeting feels like a cult where everyone just praises the executive for being so awesome.

Viewing 331 - 333 of 386 Reviews

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ServiceNow Software Developer reviews

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Walmart of IT

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