ServiceNow reviews

4.1

80% would recommend to a friend

(5,716 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,716 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee benefits, infrastructure, work life balance, leadership,

Cons

micro level management with few teams lead by Indian Managers

3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool company to work for

Cons

Work life balance could be better

Viewing 292 - 294 of 5,716 Reviews

Glassdoor has 6,653 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.