ServiceNow reviews

4.1

81% would recommend to a friend

(5,700 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Mar 12, 2026

Goood employer

Recommend
CEO approval
Business Outlook

Pros

All good things, nothing wrong. Great culture

Cons

Extremly slow and old technology

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work culture Reasonable working hours Great office Job stability

Cons

Less hikes annually , Delayed promotions

Viewing 163 - 165 of 5,700 Reviews

Glassdoor has 6,636 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.